Kaya Money support
Help with your account, saved records and the iPhone app.
Report a problem
During the iPhone beta, open TestFlight, select Kaya Money and tap Send Beta Feedback. Include what you were trying to do, your app version and the error shown. Leave out balances, account numbers, passwords and other private information.
Sign in and sync
Use the same sign-in method on each device. Sign in with Apple can create a separate account from an email-and-password sign-in. If saving fails, keep the app open and use its retry action when your connection returns.
Export or delete your account
In web Settings, use Download my data to save an export. Once Delete account in Settings succeeds, Kaya removes your sign-in and saved records from its active account database. It does not close your bank accounts. Clear Local Data and Reset Data are separate actions and do not delete your Kaya account. Downloaded exports, copies on other devices, backups, logs and records held by service providers are separate. See the Privacy Policy for the scope of deletion and follow any cleanup instructions shown in the app.